5 Days a week from 9:00 am to 4:00 pm PST



Updated: September 8, 2015

Lannoosh is committed to protecting the privacy of our customers. We believe it is important that everyone who accesses the Lannoosh website understands what kind of information is or may be collected through the website, how that information is or may be collected and used, and the measures that Lannoosh takes to protect the integrity of any personally identifiable information that you may provide to us. This Privacy Policy applies to data collected by Lannoosh through its website.


Certain information that identifies the type of web browser and language, access times, the domain name and specific pages visited will be automatically captured whenever a visitor accesses a Lannoosh website. Lannoosh does not collect any other data or personally identifiable information unless the user provides it to us. You may register with the website, and provide Lannoosh with certain information that is potentially of a personal nature. For example, Lannoosh will ask you for your e-mail address, name, company name (if applicable), address and telephone number. You will also be asked to create a password that, along with your e-mail address, will enable you logon and use the Lannoosh website in the future. If you place an order, make a purchase, or subscription service, Lannoosh will also ask for additional information, such as a credit card number and billing address. This information is used to create a customer billing account. Lannoosh may also assign you a unique identification number that is matched against the information you provide to Lannoosh. Once you have registered with Lannoosh, each time you visit our website we may collect information about your visit. This may include the pages you view, the links you click on, and other actions you take as you view and/or use Lannoosh's website. Should you place an order, all details of any such transaction will be captured.


Lannoosh uses the information it collects through its website to operate and improve the websites, deliver the services or carry out the transactions you have requested, administer you account and generally operate our business. We may use the information we collect in conjunction with analytic tools to help us determine the level of services and products we offer, improve the ease of use of our sites or services (such as by remembering information you have already entered), enhance our customer service, and to display content that can be tailored to specific customer interests, preferences and/or market segments. Lannoosh does not support third-party advertising on its websites, however, Lannoosh may promote Lannoosh products, services, special promotions, new features, etc., on the websites and we may use some of the information we collect in order to personalize the promotions that may appear when you access our sites. The ads that you may receive may be selected based on product categories previously ordered, pages you have viewed and links you have clicked when using Lannoosh websites. The personal information collected on Lannoosh's websites may also be used to directly communicate with you. Your e-mail, mailing and/or billing address may be used for order confirmation, billing information and reminders, and technical service issues. Lannoosh may also occasionally send you product or customer service surveys, or promotional correspondence to inform you of other products or services available from Lannoosh.


Except for the limited Lannoosh-related purposes described in this policy, your personally identifiable information is not disclosed outside of Lannoosh. We do not sell, rent or lease your name, billing or mailing address, e-mail address, phone number or other personally identifiable information to others. Some personally identifiable information that you provide to Lannoosh must necessarily be disclosed outside of Lannoosh in order for us to provide our services to you. For example, to ship an order we must disclose the shipping information required by the carrier. Lannoosh may also retain third parties to provided limited services on our behalf, such as hosting websites, programming development, transaction processing, or performing statistical analysis of our service offerings. Under certain circumstances, these third party companies may need or be given access to personally identifiable information in order to deliver their services to Lannoosh. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose. We may access and/or disclose your personal information if we believe such action is necessary to: (a) comply with the law or any legal process served on Lannoosh; (b) respond to authorized requests of governmental or law enforcement agencies; (c) protect and defend the rights or property of Lannoosh (including the enforcement of our agreements); and/or (d) act in urgent circumstances to protect the personal safety of users of Lannoosh services or members of the public. Circumstances may arise when, for business purposes, Lannoosh may decide to sell, merge, acquire or otherwise reorganize its business. Any such transaction may involve the disclosure and/or receipt of personally identifiable information to or from a prospective buyer, seller, merger partner, etc. For these types of transactions, Lannoosh will seek appropriate protection for any personally identifiable information subject to disclosure.


Lannoosh uses a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. Sensitive information, such as a credit card number, is protected through the use of encryption technology such as the Secure Socket Layer (SSL) protocol, and is maintained in an encrypted database. When you register with Lannoosh the password you choose is only as effective as you make it. It is your responsibility to choose an appropriate password and to keep it confidential. You should not share this information with anyone, and you should always log out of a Lannoosh website or service before leaving your computer to protect against others being able to access your information. If you believe your password has been compromised in any way you should immediately change it by logging on and following the instructions or email [email protected] for assistance.


If you create an account, you may have the ability to view online the personal information that you provide to Lannoosh. To prevent your personal information from being viewed by others, you will be required to sign in with your e-mail address and password to gain access to your account information. If your account information is incorrect or needs to be changed or updated, you may do so online or by emailing Lannoosh's Customer Service for assistance. If you have any trouble accessing your account you may email Lannoosh's Customer Service for assistance. You may be asked to provide proof of your identity before our Customer Service representatives will provide any information related to your account


You must be 18 or older you to order from Lannoosh’s website. Minors (under the age of 18 ) may only use our Website in conjunction with their parents or guardians. Children under 13 years of age should not send any information about themselves to Lannoosh. If a child under 13 submits information through any part of our Website, and Lannoosh becomes aware that the person submitting the information is a child, we will attempt to delete this information as soon as possible. Because we do not knowingly collect any personal information about children under 13, we do not use or disclose such information to third parties.


Lannoosh's websites may use "cookies" to enable you to sign in to our services, help personalize your online experience and to record your online transactions. A cookie is a small text file that will be created at Lannoosh's request by the browser you are using and then stored on your computer's hard drive. By using cookies, Lannoosh is able to store your preferences and other information on your computer. This saves you time by eliminating the need to enter the same information each time you visit our website or browse pages within a website, and allows Lannoosh to personalize the website content on your later visits to these sites. Automatic acceptance of cookies is typical for most browsers. You usually have the ability to selectively accept or decline cookies by modifying your browser settings. If you choose to decline cookies from Lannoosh, however, you may not be able to sign in or use the other interactive features of our sites and services that are dependent upon cookies. For example, you will not be able to place orders online, as our shopping cart functionality requires the use of cookies.


From time to time, Lannoosh may update and revise this Privacy Policy to reflect changes in our policies, services and/or in response to our customers' feedback. When we do make changes to this Privacy Policy, we will revise the "last updated" date at the top of this Policy. Because we reserve the right to modify this Privacy Policy at any time, please make sure that you review it frequently.